Client Case Studies
Every SnehBharat deployment is documented — implementation timelines, clinical outcomes, billing improvements, and patient-facing changes. No stock photos, no fabricated metrics. These are actual results from hospitals and clinics across India.
Featured Deployment
Reference Deployment · Rural Bengal
HMS · LMS · ABDM Integration · 18-Week Phased Deployment
A 300-bed multispecialty hospital serving a predominantly rural population in West Bengal — previously running on fragmented paper records, an outdated billing system, and zero ABDM connectivity. SnehBharat deployed AAROGYA HMS across all departments, integrated the laboratory with LMS, and achieved full ABHA linking compliance over an 18-week phased timeline.
18-Week Deployment Timeline
Workflow documentation, IT infrastructure audit, ABDM readiness assessment, and master data inventory
12 department module configuration, patient master migration, doctor and staff user setup
Laboratory module configuration, HL7 analyser interface setup, NABL audit trail activation
Role-based training for 80+ staff, parallel run with legacy system, UAT sign-off
Production cutover, ABDM ABHA linking activation, daily check-ins, issue resolution
"We went from paper records and daily billing disputes to a fully digitised hospital with ABHA-linked patient records in 18 weeks. The SnehBharat team was available every day — even on Sundays during go-live week."
Medical Director · Ramkrishna Hospital, Rural West Bengal
More Case Studies
From solo clinics to diagnostic chains to AI clinical tool pilots — every SnehBharat product category has a documented real-world deployment.
120-Bed Hospital · Kolkata · 5-Month Marketing Engagement
A 120-bed multispecialty hospital with a weak digital presence — 3.2 Google rating, no Google Ads, and zero online appointment bookings — transformed to a digital-first patient acquisition engine in 5 months.
Google rating grew from 3.2 to 4.8 in 4 months through systematic ORM. Page 1 Google ranking achieved in 3 months for 15 key city + specialty search terms. OPD bookings via online channels grew 3.4x within 5 months of campaign launch
500 ASHA Workers · Rural West Bengal · 16-Week Mobile App
A pilot for the West Bengal National Health Mission covering 500 ASHA workers across 3 rural blocks — offline-first patient enumeration, ANC tracking, vaccination management, and ABHA ID creation in the field.
ASHA workers in areas with no reliable mobile data successfully used the app offline — syncing records at the nearest village health centre. 12,000+ beneficiaries enrolled with ABHA IDs within the first 8 weeks of the pilot.
10-Doctor Polyclinic · Kolkata · 5-Week Website Delivery
A full-featured clinic website with live OPD slot booking integrated with SnehBharat Clinic CMS, doctor profiles, WhatsApp chat, Google Ads landing pages, and ABHA ID patient registration — delivered in 5 weeks.
Online appointment bookings increased 40% in the first month after website launch. Google PageSpeed score of 96 — top 5% of Indian healthcare websites. WhatsApp booking via website handled 300+ appointment confirmations per week within 6 weeks.
10-Doctor Polyclinic · Kolkata · 8-Week Deployment
A 10-doctor Salt Lake polyclinic migrating from paper OPD registers and WhatsApp prescriptions to a fully digital clinic — ABHA-linked, GST-compliant, and WhatsApp appointment automated.
The SnehBharat Clinic Software went live within 48 hours of contract signing. Appointment no-show rates dropped 40% in the first month due to WhatsApp reminder automation. Zero billing disputes since go-live — previously averaging 3-4 disputes per day.
3-Branch Diagnostic Centre · West Bengal · 8-Week LMS Deployment
A 3-branch diagnostic chain in West Bengal — previously managing each branch independently with no centralised MIS — unified on SnehBharat LMS with WhatsApp report delivery and NABL audit trail.
Report delivery time dropped from an average of 6 hours to under 2.5 hours after LMS go-live. WhatsApp delivery eliminated 70% of manual patient follow-up calls. Central MIS dashboard gave the director a cross-branch view for the first time.
200-Bed Cardiac Hospital · Kolkata · 8-Week AI Deployment
A cardiology-focused hospital piloting SnehBharat's AI Clinical Assistant for drug interaction checking — particularly critical in cardiac patients on complex polypharmacy regimens.
The AI engine flagged drug interactions in 14% of prescription reviews — interactions that had previously gone undetected. 94% alert accuracy vs. standard pharmacopoeial reference. Zero patient health data used for model training — full DPDP Act compliance maintained.
SnehBharat's structured 6-stage implementation methodology has been refined across every hospital, clinic, and lab deployment. Every phase has defined deliverables and dedicated implementation engineers.
Automated checks and real-time validation.
Speed improvement via automated workflows.
Automated WhatsApp reminders and follow-ups.
6-month patient acquisition engine performance.
Systematic ORM and patient feedback loops.
Natively integrated building blocks.
Structured implementation methodology.
Transparent pricing and optimized operations.
Metrics collected post-deployment across sites
Results vary based on hospital size and specialty mix. Data available on request for due diligence.
Clinical workflow mapping, gap analysis, IT audit, ABDM readiness assessment, and master data inventory
WEEKS 1-2Module configuration, master data migration, user creation, ABDM HFR registration, and ABHA linking setup
WEEKS 2-6Analyser interfaces, third-party system connectors, and role-based training for clinical, billing, and admin staff
WEEKS 5-7User acceptance testing, parallel run with existing system, feedback loops, and final acceptance sign-off
WEEKS 8-8Production cutover, daily check-in calls, on-site/remote engineer, same-day issue resolution for 30 days
WEEKS 9-10Testimonials
What hospitals, clinics, and diagnostic centres across Bengal say about SnehBharat's impact on their operations, efficiency, and patient care.
"We went from paper records and daily billing disputes to a fully digitised hospital in 18 weeks. ABHA linking was live from day one of go-live. The SnehBharat team was reachable on WhatsApp every single day — even on Sundays during the first week."
Medical Director · Ramkrishna Hospital, Rural Bengal
"The LMS WhatsApp report delivery alone saved my lab staff 3 hours of manual patient calls every single day. The NABL audit trail feature means we're always inspection-ready. TAT compliance went from 78% to 98.6% within 6 weeks."
Director · Dey Diagnostics Pvt. Ltd., West Bengal
"At ₹1,999/month, I expected basic software. What I got was a complete clinic management system with ABHA linking, AI prescription writing, GST billing, and WhatsApp reminders. SnehBharat has genuinely made enterprise-quality software accessible to a single doctor like me."
Dermatologist · Solo Practice, Salt Lake, Kolkata
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