One platform. Twelve integrated modules. Zero silos. SnehBharat HMS digitises every corner of your 50-to-500-bed hospital — OPD to ICU, pharmacy to billing — and links it all natively with ABHA, FHIR R4, and India's Digital Health Mission. Built in Kolkata. Serving hospitals across India, SAARC & MENA.
SnehBharat HMS was built in Kolkata by a team that spent two years sitting inside tier-2 and tier-3 Indian hospitals, watching how the real work actually happens — the workarounds, the reconciliation headaches, the staff burnout from doing data-entry work. Then we built software that respects it all. The result is a single, unified platform that eliminates every one of these problems — not by replacing your clinical culture, but by digitising it correctly from the ground up.
Lost to billing errors, duplicate data entry, and stock shrinkage in an average 150-bed hospital.
Average OPD wait — half of it re-entering data already captured elsewhere in your system.
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Hospitals without ABDM compliance cannot participate in India's ₹1,600-crore digital health ecosystem.
One vendor for OPD, another for pharmacy, an Excel sheet for labs, paper for appointments.
SnehBharat HMS was built in Kolkata by a team that spent two years sitting inside tier-2 and tier-3 Indian hospitals, watching how the real work actually happens — the workarounds, the reconciliation headaches, the staff burnout from doing data-entry work. Then we built software that respects it all. The result is a single, unified platform that eliminates every one of these problems — not by replacing your clinical culture, but by digitising it correctly from the ground up.
Not an afterthought, not a bolt-on — the default architecture since day one.
Embedded clinical decision support and predictive analytics at the right moment.
Transparent SaaS pricing vs costly one-time licenses. Enterprise IT, accessible pricing.
Public cloud, private cloud, or fully on-premise behind your firewall. Your data, your choice.
Every module below is included in the core SnehBharat HMS platform — not sold as a costly add-on. Enable the ones you need today; activate the rest as your hospital grows.
Streamlined appointment scheduling, token management, digital consultation notes, e-prescriptions, and real-time queue dashboards. Walk-ins, online booking, and multi-specialty slot management.
Complete inpatient lifecycle from admission to discharge. Bed allocation, ward management, nursing notes, doctor rounds, treatment orders, and live bed-availability dashboards.
Purpose-built for high-acuity units. Continuous vital-signs logging, ventilator parameter tracking, ICU scoring systems (APACHE II, SOFA), infusion management, and family-communication logs.
End-to-end surgical workflow — pre-op clearance, OT scheduling, consumable tracking, surgical team allocation, anaesthesia records, and post-op notes with WHO safety checklist.
Full inpatient + outpatient pharmacy with batch/expiry tracking, substitute suggestions, and direct integration with OPD/IPD prescriptions. Zero duplicate entry. Schedule-H and narcotics register compliant.
Complete LIMS functionality — test ordering, sample tracking, result entry, validation, and ABHA-linked digital report delivery via WhatsApp. Bidirectional analyser integration.
Digital requisition, modality scheduling, radiologist reporting workflow, and integration-ready with DICOM PACS systems. Voice-to-text reporting and teleradiology capability.
Real-time billing across all departments with insurance, TPA, PM-JAY, CGHS, ESIC, and corporate-panel workflows. GST-compliant with e-invoicing. Multi-currency ready for GCC and SAARC.
Nurse duty rosters to doctor incentive calculations. Attendance via biometric/RFID, leave management, credential tracking, and full statutory payroll — PF, ESI, TDS, Gratuity.
Hospital-wide inventory for consumables, surgical supplies, linen, and capital equipment. Full purchase-requisition to payment (P2P) workflow with vendor rate contracts.
Track linen flow from ward to laundry and back, with loss reports and vendor-wise reconciliation for outsourced laundries. Barcode/RFID tag support for large hospitals.
Patient meal planning integrated with doctor's diet orders. Diabetic, renal, cardiac, post-op, and paediatric diet templates. Ingredient-level costing with allergy and dietary preference flags.
SnehBharat HMS is one of only a handful of Indian HMS platforms natively certified across all four ABDM building blocks — not integrated later, but designed around them from the first line of code.
Create, verify, and link ABHA numbers at registration in under 45 seconds. Supports Aadhaar, mobile OTP, and DigiLocker flows.
All doctors and clinical staff onboarded with verified HPR IDs. Automated credential expiry alerts and licence renewal reminders.
Your hospital's HFR ID is the root identity for every record, every report, every claim — ensuring interoperability across the ABDM network.
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Ready for UHI-based teleconsultation, appointment discovery, and cross-hospital referrals as the ecosystem matures.
Reception opens SnehBharat HMS on any device
Registration complete in under 45 seconds via Aadhaar or mobile OTP
Records from previous hospitals accessed via Patient Consent Manager — with patient's approval
All clinical notes, prescriptions, and orders captured in FHIR R4 format
ABDM-compliant summary auto-drafted by AI and signed by doctor in minutes
Patient's ABHA locker updated · SnehBharat PHR App shows new records in real time
Embedded throughout the HMS — not as a gimmick, but at the exact moments where clinical decisions are made, money is spent, or risk is highest.
Real-time, evidence-based suggestions at the point of prescription. Flags duplicate therapy, contraindications, and guideline deviations without slowing the doctor down.
Cross-references every new prescription against active medications, documented allergies, and renal/hepatic status. Severity-tiered alerts: info / caution / critical.
Reduces discharge summary drafting from 45 minutes to under 4. Reviews admission notes, treatment sheets, and Investigations — generates a structured ABDM-compliant summary.
Analyses billing patterns and flags under-charged procedures, missing consumables, and TPA-rejection risk factors. Recovers an average of 3-7% of total hospital revenue in the first 6 months.
Predicts bed occupancy, OT utilisation, and emergency-department surges 24–72 hours ahead using historical patterns, seasonal trends, and local event data.
Supports clinical note-taking in Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, and English. Arabic clinical AI for GCC deployments. Trained on Indian pharmacopoeia including NAMASTE codes.
SnehBharat HMS is actively deployed and commercially available across three markets, with expansion into Africa and Southeast Asia planned through 2027–2028.
| Capability | 🇮🇳 India | SAARC | GCC / MENA |
|---|---|---|---|
| Regulatory Compliance | ABDM • DPDP Act 2023 • NABH • CEA | Local data protection acts • WHO ICD-11 | UAE MOH • Saudi CCHI / NPHIES • Qatar MOPH • DHA Sheryan |
| Language Support | English • हिंदी • বাংলা • தமிழ் • తెలుగు • मराठी • ગુજરાતી | English • বাংলা • नेपाली • ... | English • Arabic العربية (RTL-native UI) |
| Currency & Tax | INR + GST + e-Invoicing | BDT • NPR • LKR • BTN | AED • SAR • OMR • QAR • BHD + VAT |
| Insurance Integrations | PM-JAY • CGHS • ESIC • Star • HDFC Ergo • 40+ TPAs | Local national insurance schemes | NPHIES (Saudi) • DHA Sheryan (Dubai) • HAAD • Daman • Neuron |
| Clinical Coding | ICD-10 • NAMASTE • SNOMED CT | ICD-10 / ICD-11 | ICD-10-AM • SNOMED CT • NPHIES-mapped |
| Hosting Regions | AWS Mumbai • Hyderabad | AWS Singapore • Mumbai | AWS Bahrain • UAE • Saudi Local Zones |
Not a translation — designed RTL from the ground up for authentic GCC hospital deployments.
Automated pre-authorisation, eligibility, and claim submission workflows for Saudi Arabia's NPHIES network.
Single tenant, per-location currency, language, tax, and compliance — with group-level MIS rolled up automatically.
Local implementation partners in Dhaka, Dubai, Riyadh, and Colombo with native-language support engineers.
Our GoLive Method™ has delivered zero implementation failures since launch. Across 2024–2026 deployments, the average SnehBharat HMS project has gone live 11% ahead of schedule and 8% under budget.
Our Implementation Lead — a senior hospital-process consultant — spends 3 days on-site (or virtually) mapping your existing workflows, identifying data migration sources, and documenting configuration needs. No assumptions, only observations.
Module-by-module configuration: specialties, departments, bed hierarchy, doctor profiles, rate-cards, insurance panels, pharmacy catalogue, and ABDM/HFR registration. Data migration from legacy systems begins in parallel.
Role-based training for doctors, nurses, pharmacists, lab technicians, billing staff, and front-office. Delivered in Bengali, Hindi, English, or Arabic. Includes recorded video libraries, printable SOPs, and a train-the-trainer module for your internal champions.
Parallel run with your existing system. Every workflow tested by your staff using real (anonymised) scenarios. Sign-off at department level before go-live. No department proceeds to go-live until its UAT is 100% complete.
Big-bang or phased go-live — your choice. Our implementation engineers are on-site (or 24×7 remote) during the first 72 hours, resolving any issues within minutes, not hours.
Dedicated post-go-live support with response SLAs under 30 minutes for critical issues, daily stand-ups with your project champion, and weekly optimisation reviews. This is where most HMS vendors disappear — we stay.
Across all 2024–2026 deployments: average go-live 11% ahead of schedule · average cost 8% under budget · 0 failed implementations · 100% client retention through the first contract renewal.
Bank-grade infrastructure, healthcare-grade compliance, and complete transparency about how we protect every record.
Data at rest encrypted with AES-256. All data in transit protected with TLS 1.3 — the latest standard.
Multi-Factor Authentication mandatory for all clinical roles. OAuth 2.0 + OIDC authentication architecture.
Field-level granularity — a nurse sees what a nurse should see, nothing more. Configurable per department.
Every record access, modification, and export logged and retained for 7 years. Tamper-proof and court-admissible.
Vulnerability Assessment and Penetration Testing by CERT-In empanelled auditors every quarter.
Consent artefacts, data fiduciary responsibilities, and erasure workflows built-in. ISO 27001:2022 roadmap — target Q4 FY 2026.
99.9%
UPTIME SLA (FINANCIALLY BACKED)
4 hrs
BACKUP INTERVAL
< 1 hr
RTO (RECOVERY TIME)
< 15 min
RPO (DATA RECOVERY POINT)
600+ pre-built integrations across lab analysers, PACS systems, payment gateways, insurance networks, communication platforms, and accounting software.
60-70% more affordable than enterprise competitors. No hidden fees. No per-module charges. No surprise invoices.
Perfect for 30–75 bed nursing homes and single-specialty hospitals
₹ 1,50,000 / year
Ideal for 75–250 bed multi-specialty hospitals ready for full digital transformation
₹ 4,50,000 / year
For 250–500+ bed hospitals, multi-branch chains, and government facilities
From ₹12L/yr
Testimonials
What hospitals, clinics, and diagnostic centres across Bengal say about SnehBharat's impact on their operations, efficiency, and patient care.
"SnehBharat's HMS transformed our 120-bed hospital in just 6 weeks. The ABHA integration worked seamlessly from day one, and our billing errors dropped by over 80%. The local support team was available whenever we needed them — and I mean that literally, at 11pm on a Sunday."
Medical Director · Kolkata Multi-Specialty Hospital
"We evaluated five HMS vendors including two global ones. SnehBharat was the only team that sat inside our OPD for a full day before pitching. That's why we chose them — and why our nurses actually use the system. Adoption went from 20% in week 1 to 94% by week 4."
Group CFO · Westland Healthcare Network (4 hospitals, Kerala & Tamil Nadu)
"Our diagnostic lab chain across 3 branches in West Bengal has seen a 60% improvement in report delivery speed. The WhatsApp report delivery feature alone saved us significant manual work and our patients love getting their results on their phone within minutes."
Director · Dey Diagnostics Pvt. Ltd., West Bengal
"The Arabic RTL interface isn't a translation — it's genuinely designed for our clinical workflows. SnehBharat is the first Indian HMS vendor we've seen take GCC deployment seriously, with proper NPHIES integration and an in-country implementation partner who speaks Arabic."
Chief Information Officer · [Pilot Partner — Dubai, UAE]
In-depth ROI stories from hospitals that chose SnehBharat HMS and measured the results.
Candid answers — because you deserve clarity before you commit.
READY TO TRANSFORM YOUR HOSPITAL?
Talk to our healthcare IT specialists about your implementation, compliance, training, or digital marketing needs. We'll listen first, then recommend — no hard sell, no generic demos, no lock-in pressure.
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